Help Center
Frequently Asked Questions
How do I cancel my reservation?
You can cancel your reservation by going to your trips page and clicking "Cancel". Refund amounts depend on the host's cancellation policy.
What methods of payment do you accept?
We accept major credit cards, PayPal, and Google Pay.
How do I contact the host?
Once your booking is confirmed, you can message the host directly through our platform.
Top Articles
- Getting started with VacaRent
- Account security tips
- Hosting standards and expectations
- Payment troubleshooting